What is Bigdeals?

Bigdeals is an online marketplace where buyers and sellers connect to discover great deals on a wide range of products. We offer a diverse selection of goods, from electronics to groceries, all from trusted vendors. Whether you're a shopper or a seller, Bigdeals is your go-to platform for incredible deals and easy transactions.

How do I create an account on Bigdeals?

Creating an account on Bigdeals is easy! Simply click on the "Register" button on the homepage, provide your name, email address, create a password. Once registered, you can start browsing, shopping.

What payment methods are accepted on Bigdeals?

Credit and Debit cards (Visa, MasterCard, American Express)

Bank Transfer

Cash on Delivery

KOKO

FriMi

All transactions are securely processed to ensure your safety.

How do I track my order?

After your order is placed, you will receive an email with tracking details. You can also track your order directly from your Bigdeals account by going to "My Orders" and clicking on the tracking number.

How can I update my personal information on Bigdeals?

To update your personal information, simply log into your Bigdeals account, go to "My Profile," and update your details like name, email, shipping address, and payment methods.

How long will it take to deliver my order?

We can deliver your order within 4 to 5 working days anywhere in Sri Lanka.

How are shipping costs calculated?

Shipping costs are based on the weight and size of the items you purchase, as well as your delivery location. You can view your estimated shipping costs during checkout, before completing your order

There is something wrong with my order. What do I do?

You can contact our customer care team at +94 112 008 008 or [email protected] , WhatsApp us at +94 772 008 008

I received my order but there is something missing/product is damaged/wrong product. What should I do?

You can contact our customer care team at +94 112 008 008 or [email protected], WhatsApp us at +94 772 008 008

My device stopped working/is faulty (within 48 hours of delivery). Who do I call?

You can try shutting down & restarting the device which can sometimes resolve minor issues in electronic devices. If the problem persists, contact our customer care team, and closely follow their instructions. You can call them at+94 112 008 008, WhatsApp at +94 772 008 008 If the defective product is an electronic device, please shut down/switch off while the issue is being resolved and await further instructions from our customer care team.

What is the Bigdeals.lk return/refund policy?

You can read our Refund Policy here.

What is the Warranty I can get for a product?

You can check the specific available warranty period & details on the product page.

Further Questions?

You can contact our customer care team at +94 112 008 008 or [email protected] , WhatsApp us at +94 772 008 008